Event Decorators Houston Policy & Guidelines
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1, FEES: Event Decorators Houston requires a signed contract and a 50% deposit at the time of scheduling to ensure we secure your date. This is a non-refundable deposit as we will not make other reservations for your specific time and date.
The Client understands and agrees that the owed amount is due two weeks prior to your event.
Our event and party decorator fees are based on the decor you select and the expected number of guests. Should the venue you select be outside of our service area, additional fees may apply, and the client will be informed of these fees upfront. Should your guest count increase, we ask you to notify us two weeks prior to your event; additional fees may apply.
2. Additional staff members, including the Host, Server, Emcee, Cleaner, etc., may be utilized at the Client's request. If any of these staff members are used, Event Decorators Houston will notify the client of the cost per staff member before scheduling and requires a 50% deposit. The Client is responsible for paying all fees for renting items from outside vendors and purchasing items not included in our inventory.
3. DECORATING ARRANGEMENTS: It is the Client’s responsibility to communicate with the venue (hall, hotel, etc.) the number of items needed for decorating, such as tables, chairs, and other specifics. Furthermore, the client is responsible for contacting the venue and scheduling a block of time based on your design selection. If the venue will allow our event decorators access the day prior to your event we will make every effort to accommodate this allowance. We will also need a 2-hour minimum block of time for the breakdown of your display. Breakdown does not include clearing or bussing tables, disposing of trash, etc. This is the caterers’ responsibility. If EDY has to clear or break down tables or chairs an additional cleaning fee of $150 an hour will be added to your final bill.
4. CONSULTATION/ FLOOR PLAN: Our event and party decorators will provide two free on-site consultations once a client has scheduled service. Additional trips to the venue site after initial consultation will be assessed as a $150 consultation fee. We ask our client to email their floor plan two weeks prior to the event date.
5. PROPERTY DAMAGE: The client will be responsible for any damage to property, including but not limited to centerpieces, chairs, linens, backdrops, charger plates, etc. Event Decorators Houston will set up your decor and leave the venue. Any additional equipment brought in and set up will be the client’s liability. All damaged and missing property will be charged at the total replacement cost.
6. LIMIT OF LIABILITY: Although care will be taken with the decorations, any liability for loss, damage, or failure to deliver decorations for any reason of the Decorator’s non-performance caused by any force or similar circumstances, illness, accident, or any cause beyond their control. The limit of the Decorator’s liability shall not exceed the contract price of the total services rendered. Suppose the Decorator cannot provide services due to extreme instances (i.e., accident, death, extreme weather conditions, and unsafe conditions at the venue). In that case, the Decorator is not responsible for the non-completion, and the Decorator and the client can come to a reasonable agreement for a partial refund or change of date for services. Suppose the Decorator deems the client and the client’s guest negligent and malicious, and the Decorator’s property is altered from the original state or permanently damaged. In that case, the client will be charged the total replacement cost for each item. The Decorator is not responsible for objects a client’s guests steal during the event. Suppose the client’s guests remove items (i.e., centerpieces, decorative accents, etc..) that are the property of Event Decorator Houston therefore the client will be charged for the total replacement cost of the items.
7. MATERIALS AND COLORS: A Client may bring a swatch to match the color to Event Decorators Houston. However, the Client understands and agrees that colors may differ based on material and choice of manufacturer. For this reason, an appointment should be scheduled to see a sample product. It is also highly recommended that the Client make an appointment to see a sample table set up before the event date.
8. OWNERSHIP OF DECORATIONS: It is agreed that all decorations included in our inventory shall remain the property of Event Decorator Houston. However, if the Client purchases decorations, the Client will fully own the property after the event. There are instances when the client transfers ownership of their purchased decorations to the decorator. Once the Client transfers ownership of decorations, the items become the property of Event Decorator Houston, and the Client can no longer take possession of or transfer ownership of decorations to another party. Sometimes, written consent must be presented to the Decorator from the Client granting full ownership. All rented decorations must be returned by noon. The Client will be charged an extra day rental fee if decorations are not returned within 72 hours. If we outsource decorations from an outside vendor, the Client must return the decor at the conclusion of the event. If outsourced decorations are not returned at the end of the event or are altered from the original state (damaged), then you will be charged a fee that the outside vendor will determine.
9. DISPLAY/ PROMOTION: It is agreed that Event Decorating Houston may display and use video and photographs from the session or event for website, internet promotion, and any other non-commercial purposes thought proper by EDR. All videos or photographs are subject to be posted on all social networking sites for promotional purposes only.
10. INDEPENDENT CONTRACTOR: This Contract is not to be construed as an employment agreement
We are an independent contractor only.
11.Rentals & Event Decor. The client understands that the event and party decorators are professional and will not need to be monitored or supervised as work is performed.
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12. CANCELLATION: In the event, the Client must cancel the contracted services for decorating on this
Contract, all payments, including the initial non-refundable deposit, paid to date will be forfeited. The Client may receive a credit minus the cost of already ordered items towards an available future date as agreed upon. All cancellations should be put in writing and emailed to the Director of Events at info@eventdecoratorshouston.com
13. MAKING CHANGES: During the initial consultation, the Client will be given an invoice with the price of decoration services and a breakdown of each cost. Therefore, once a package price has been agreed upon and we have purchased items (usually within the week the deposit is paid), the Client may not ask for a reduction in price due to no longer needing items or fewer items. If the guest count increases, the Decorator will add linens,
\\centerpieces, napkins, etc., calculated at current pricing to the invoice. Customizable items like special linens, chair covers, etc., may not be changed. No changes can be made to the decoration plan at least one month before the date. Please note that rental items are not part of the decorating services and are under a separate contract as indicated in Conditions of Rentals.
14. SAFTEY: If the event or party decorators deem the event unsafe, they reserve the right to halt
all services rendered when the event begins. If the event has not started, we will provide the same.
services on a different date. If the client or the client’s guest causes the event to become unsafe, then the client will pay any fees (travel, rentals, staff, etc. associated with changing the date of the services. Sometimes, we will ask if the venue provides proper security.
15. VENDORS: Outside vendors may be referred to the Client. The client understands and agrees that we are not responsible for poor services rendered by any vendor. It will be the client’s responsibility to settle all grievances and discrepancies with the vendor directly. Event Decorators Houston will not refund fees if a vendor is unsatisfied with any client.
16. EVENT DETAILS: The Client permits the Decorator to contact the venue and vendors to confirm event details. Event Decorators Houston will not be responsible for any services the venue or other vendors render. Additionally, the Client must communicate in writing all other equipment,
items, and services different vendors provide. The client understands and agrees that it is our event or party decorator's responsibility to set up or break down any items that are sub-rented or dropped off
from other vendors or people. If the Client needs assistance setting up other objects such as programs,
menu cards, favors, etc. The client must make other arrangements.